The world's largest retailer, Walmart, operates more than 10,500 stores in 24 countries. Walmart employs more than 2.3 million associates around the globe and is the largest private employer in the United States.
The company's business model is based on offering low prices on a wide variety of merchandise. To achieve this, Walmart uses a variety of strategies, including everyday low prices (EDLP), price matching, and rollbacks. In addition to its retail locations, Walmart also operates an e-commerce business and has a grocery delivery service called Walmart+.
Walmart's history begins with Sam Walton's purchase of a small store in Rogers, Arkansas in 1945. From there, Walton built a chain of discount stores across the United States. By 1962, he had opened 24 stores and was generating $12 million in annual sales. That same year, Walton incorporated his business as Wal-Mart Stores Inc.
Here are some of the most popular retail job titles and a brief description of what each position entails:
1. Store Manager.
The store manager is responsible for overseeing the daily operations of a retail store. They must ensure that the store is running smoothly and efficiently, while also meeting sales goals.
2. Assistant Store Manager.
The assistant store manager helps the store manager with day-to-day tasks, such as supervising employees and handling customer service issues. They may also be responsible for achieving sales goals.
3. Sales Associate.
Sales associates are responsible for helping customers find the products they need and completing sales transactions. They must be knowledgeable about the merchandise in their department and be able to provide excellent customer service.
Cashiers are responsible for ringing up sales, verifying customer's payment method, and processing returns or exchanges. They must be efficient in handling money and providing change when needed.
5. Stock Associate.
Stock associates are responsible for receiving shipments of merchandise, unpacking it, and stocking it on the sales floor or in the back room storage area. They must be able to lift heavy boxes and move quickly to keep up with the demands of the job.
6. Loss Prevention Associate.
Loss prevention associates work to prevent theft within a retail setting by monitoring customers and employees alike. They may also conduct investigations into suspected thefts, question individuals involved, and write reports detailing their findings.
7. Customer Service Representative.
Customer service representatives interact with customers both in person and over the phone to help them resolve issues or answer questions they have about products or services.