Dispatcher
Arapahoe, CO
BURNCO Colorado, LLC
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Expected Results and Achievements
Maximize resources by scheduling truck assets efficiently and effectively
Confirm appropriate routes to job sited and assist drivers with directions
Send tickets to plants for trucks to delivery to jobs, ensure proper invoicing
Order cement, coordinate with suppliers
Ensure plant personnel (Drivers and/or Foreman) are aware of order requests or changes such as:
Special additives (fiber, color, DCI, etc.)
Special Materials
Notify Foreman of volume changes for accurate inventory management of gravel, cement, additives, etc.
Manage employee work schedules including wash outs and Saturday work rotation
Coordinate jobs efficiently to control high overtime
Monitor truck routes to ensure proper service and movement of delivery equipment
Respond to public calls, follow up on customer complaints and support sales concerns
Complete required paperwork and reports, maintain relevant systems with data changes
Other duties as assigned
Key Accountabilities
The primary areas of responsibility include:
Dispatch
Customer Relations
Order Management
Required Knowledge, Skills, and Abilities
Ability to maintain proper attendance while working irregular hours and frequent overtime, includes Saturday shifts
Strong mathematical, computer and telephone skills
Excellent customer service and communication skills (both verbal and written)
Strong organizational skills
Ability to multi-task efficiently in a deadline oriented working environment
Must be fluent in English
Education and Experience
High School Diploma or GED equivalent preferred
At least one-year dispatching experience in the concrete industry and/or ready-mix industry
Travel Requirement
Only as needed
Rate or Range:
$26
Posted:
4/25/2023