IT Business Partner

Job Summary

The IT business partner serves as a liaison and IT representative to core business units within Air

Methods. Provides collaborative support to identify opportunities, align roadmaps, and plan and prioritize work to achieve corporate goals. Keeps IT focus on the highest-level company priorities with effective day-to-day operations and helps evolve early stage business ideas into future-growth initiatives, leveraging process and technology as a key differentiator for success.

Works daily with the business areas for which they are responsible, translating business needs and priorities to process and technology solutions. Seeks to identify challenges and opportunities, plan and build roadmaps, prioritize and execute projects, and deliver new capabilities to support business needs.

A focus on solving business problems and ensuring that technical solutions reflect the business needs while aligning to overall organization strategy including architecture, services, process and governance.

Essential Functions and Responsibilities include the following:

• Understand business partner priorities and objectives – analyze data, process and technology
• Work with stakeholders to define user requirements and draft process and technical documentation
• Map objectives to solutions – Define and document roadmaps and plans into project work
• Partner with technical and project management teams to deliver project work
• Support quality services delivery and support including application configuration, administration, testing monitoring and continual process improvement
• Train technical and business teams on technology, products and services
• Define and measure KPI’s
• Build and implement a domain blueprint for each line of business supported
• Develop system integration diagrams and workflows to support effective documentation of services provided
• Partner with the PMO around project planning, delivery and reporting
• Prioritize and report on work, solve dependency and resource issues and constraints.
• Other duties as assigned

Additional Job Requirements

• Regular scheduled attendance
• Indicate the percentage of time spent traveling - 10%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• Bachelor’s degree (BS/BA) from four-year college or university and five to eight years related experience and/or training; or equivalent combination of education and experience
• 6-8 years of analyst and project management experience.

Skills

• Advanced customer service and phone skills
• Excellent communication, presentation, and interpersonal skills including clear, concise and structured responses
• Ability to speak to technical and business stakeholders and users, and interact at all levels of an organization
• Ability to map multiple and complex business processes to applications and technical processes
• Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines in a constantly changing environment
• Gather, document, analyze and recognize requirements and patterns in data and process, coordinating between disparate business processes, perspectives and data points, and recommend strategies
• Experience ideating solutions to problems relating to technical processes/workflows and application/data infrastructure.
• Ability to translate and document analysis into business, process and technology solutions.

Computer Skills

• Proficient with Microsoft Suite, including Visio, Word, Excel, Power

Point and Outlook

• Experience building and managing data and process flows within diagram tools
• Experience working in or leading agile teams in Scrum or Kanban

Certificates, Licenses, Registrations

• None

Salary Range

$100,000 to $120,000

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)