Server

Baltimore City, MD

Great Wolf Lodge

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POSTED ON: 06/02/2023

Pay:

$3.75 per hour The

Serveris responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

Essential Duties & Responsibilities

Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions

Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests

Keeps kitchen staff informed by noting timing of meal progression

Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested

Responds to additional patron requirements by inquiring of needs; observing dining process

Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons

Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Basic Qualifications & Skills

Some High School education or equivalent

Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling

Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed

Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

Previous server experience

Prior experience with Point-of-Sale (POS) technology

Proven teamwork

Projects professional image that inspires trust and confidence

Enthusiastic and positive energy

Physical Requirements

Able to lift up to 15 lbs.

Able to bend, stretch, and twist

Able to stand for long periods of time

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