EXECUTIVE HOUSEKEEPER

EXECUTIVE HOUSEKEEPER

Hilton Garden Inn Dublin, 500 Metro Place North, Dublin, Ohio, United States of America

Req #2307

Monday, June 5, 2023

The Executive Housekeeper at the Hilton Garden Inn Columbus Dublin will be responsible for the planning, direction, coordination, and execution of all activities and personnel within the housekeeping and laundry departments. This person is responsible for ensuring that all housekeeping activities are carried out professionally, to standards, and at the highest level of service.

The Executive Housekeeper will achieve desired outcomes through the creation, development, and maintenance of competent, motivated, and empowered staff.

Responsibilities:

Inspect work performed to ensure that it meets specifications and established standards

Plan and prepare employee work schedules

Perform or assist with cleaning duties as necessary

Investigate complaints about service and equipment and take corrective action

Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner

Check equipment to ensure that it is in working order

Inspect and evaluate the physical condition of rooms to determine the type of work required

Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces

Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering

Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals

Confer with staff to resolve performance and personnel problems and to discuss company policies

Establish and implement operational standards and procedures for the department

Recommend changes that could improve service and increase operational efficiency

Maintain required records of work hours, budgets, payrolls, and other information

Screen job applicants, interview, and hire new employees

Oversee and manage in-house services such as laundry and public space cleanliness

Advise the front office of rooms ready for occupancy

Perform financial tasks such as estimating costs and preparing and managing budgets

Requirements:

High school degree (or equivalency) with Hotel or College training preferred

Housekeeping supervisor experience in hotel housekeeping

A strong understanding of operational controls, budgeting, forecasting, and scheduling

Organizational skills and attention to detail

Proficient in the use of Microsoft Office and customer management platforms

Excellent time management

Ability to multi-task and work in a fast-paced environment

Strong leadership and communication skills

An aptitude for self-motivation

A can-do attitude and a hands-on approach

A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Our Company

MCR is the3rd-largest hotel owner-operatorin the United States.

Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.

MCR has a$5.0 billion portfolioof148 premium-branded hotelscontaining more than 22,000 guestrooms across37 states and 106 cities.

MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.

MCR was namedone of

Fast Company’s 10 Most Innovative Travel Companies of 2020.

MCR is a three-time recipient of the

Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the

Hilton Legacy Award for Top Performer.

For the TWA Hotel at New York’s JFK Airport, MCR won the

Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.

Other details

Job Family

Hotels

Pay Type

Salary

Job Start Date

Monday, June 5, 2023