Security Dispatch Operator - Downtown Hospital

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve.

We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Starting Pay:

$19.50 / Hour

Must have 1+ Years of Security Dispatch Experience

Covid - 19 Vaccination is Required21+ Years or Older is Required

Proof of High School Education or Equivalent is Required AUS is the World's Leading Global Security Company - Plenty of Room for Career Advancement! Full time benefits include medical, dental, vision, 401k, and life insurance. Now offering Daily

Pay where you can receive portions of your paycheck early with ZERO fees.

Allied Universal® is hiring a Hospital Security Operation Center (SOC) Dispatcher. The Hospital Security Operation Center Dispatcher will answer telephones and dispatch hospital security personnel accordingly, observe for signs of crime or disorder, monitor video recording devices (CCTV), and provide information quickly and accurately to the appropriate individuals.

The Dispatcher is also responsible for documenting incidents in detailed reports and assisting with the functions of physical and personal security and safety measures of staff, members, and visitors at the healthcare facility. RESPONSIBILITIES:

• Process calls received on all designated telephone lines; answering phones; operate IP based telephone system
• Monitor access control software for building alarms, door alarms, and access badge alarms
• Accurately record information provided by callers, question them to determine location and nature of the problem and accurately classify as an emergency or non-emergent call once classified also prioritizing them as directed in the standard operating procedures
• Simultaneously perform various tasks while in reception of multiple audio and visual sources (channels, talk groups, monitors, etc.) while maintain a professional voice tone during all communication
• Provide accurate and timely security and safety notifications to security leadership team
• Dispatch and provide direction to security officers using a two-way radio
• Using search and playback functions, review CCTV and access control software to establish incident timelines QUALIFICATIONS:
• Covid - 19 Vaccination Required
• Must be at least 21+ years of age
• Must possess a high school diploma or equivalent
• Must possess one or more of the following:o A minimum of two (1+) years of experience in a security command/control center, or a related fieldo Associate’s degree in Communications, Public Relations, or Business Administration combined with a minimum of two (2) years of work experience with direct customer interaction
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information:

www.aus.com If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.

To find an office near you, please visit:

www.aus.com/offices.