Client Care Specialist

Herb Chambers Audi Burlingtonis urgently seeking a full-time, self-motivated representative to join our dealership’s Internet Sales Department.

This customer service position will be responsible for handling internet leads, inbound phone calls and customer retention.

Immediate Opening Available. No Automotive Experience Necessary

Job Responsibilities:

Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority

Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership

Obtain customer information and keep accurate database

Maintain a dealership standard for response time

Set up sales appointments with customers with the focus that all customers are prospective long-term customers

Handle minor customer complaints and misunderstandings

Must be available to work weekends and holidays

Benefits Include:

Health, Dental, Vision and Life Insurance

401k with company match

Flexible schedule

Paid time-off

Top-tier pay plan

Employee/family discount plan on products & services

Solid job security with s stable organization

Great opportunities for advancement within our stellar organization - recently voted for the 12th year in a row as one of The Boston Globe's Top Places to Work

Must have flexible schedule and able to work weekends

Must be self-motivated and performance driven

Must be able to attend training

Strong written and verbal communication skills.

Highly organized with the ability to learn quickly.

Strong computer and typing skills

Professional and personable demeanor.

No experience required