Dispensary Manager

Essex, MA

Green Heart

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POSTED ON: 06/06/2023

The goal of the Dispensary Manager is to enhance the customer experience at the dispensary and drive sales while promoting a positive work environment geared towards growth and development. As the Dispensary Manager, you will be responsible for the day-to-day operations at the retail level which includes:

hiring, onboarding, scheduling, operations, cash handling, inventory and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn develop strong relationships with clientele and increase sales.

Job responsibilities:

Hire & train a passionate staff through mentorship and development.

Improve processes to promote growth of the company.

Employee scheduling and hours management.

Budget operating costs and P&L responsibilities.

Use of software tracking systems Dutchie/METRC.

Oversee inventory and vendor relations.

Receive vendor products and input into the system.

Cash handling and end of night safe drop.

Handle customer and employee concerns.

Familiarity with product knowledge and recommendations.

Maintain the facility.

Create an inviting environment to gain new customers and increase returning clientele.

Provide support with multiple employee initiatives and team building.

Create systems for a smooth running store that promotes the brand's mission and upholds regulations.

Required Skills

Must be 21 years of age or older.

Use of software tracking systems (Dutchie and METRC )

Bachelor’s degree.

2+ years of leadership experience in a high-volume retail sales environment.

At least 2+ years of cannabis retail experience

Proven track record of developing talent.

Weekend availability.

Desired Skills

Experience working with MSOffice / Windows.

Use of software tracking systems Dutchie/ METRC.

Cannabis strain knowledge and experience.

Knowledge of cannabis administration methods.

Experience working in a retail environment with inventory including some sort of regulated product (e.g., alcohol, pharmaceuticals, perishables, etc).


Equal opportunity employer

Green Heart is an Equal Opportunity Employer.

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