Recruiter, Customer Operations (In Office)

Franklin, OH

SPECTRUM

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POSTED ON: 06/02/2023

Franklin, OH

Recruiter, Customer Operations (In Office)

Spectrum takes pride in finding top talent, retaining them, and growing their careers. Our recruiters leverage professional expertise, and a bias for action to connect people with careers and advancement opportunities in our inbound customer service/repair call center.

We are looking for a recruiter who brings a mixture of tenacity and creativity, someone who is focused on the candidate experience and is passionate about partnering in the local community to build a diverse talent pipeline. We enjoy working together as a team in our Columbus, Ohio office to find and retain top talent for our call center!

JOB SUMMARYThis Recruiter will be responsible for full life-cycle recruiting including applicant sourcing, screening, interviewing, offer and onboarding utilizing our applicant tracking system. The recruiter will also create and implement recruitment strategies to ensure a diverse pool of candidates through various means such as community partnerships, employee referrals, job fairs and advertisements.

Job Duties

Develop and implement comprehensive recruitment strategies for all assigned roles.

Screen, select, interview and evaluate potential candidates. Manage the recruiting lifecycle from intake to onboarding ensuring positive candidate and hiring manager experience.

Identify alternative recruitment methods such as community partnerships, online recruitment methods, professional organizations, technical programs and universities.

Lead recruitment effort through the implementation of diversity recruitment initiatives, as well as participating in applicable recruitment conferences and outreach efforts.

Ensure compliance with all applicable federal, state, and local laws related to employment.

Promotes equal opportunity employment by analyzing results of outreach efforts and modifying recruitment efforts based on those results.

Communicates and educates hiring managers on the recruitment process.

Remains up-to-date on latest recruitment technologies, makes recommendations on recruitment sourcing initiatives and advises client groups of latest resources.

Utilizes applicant tracking system to maintain accurate and up-to-date recruitment and applicant files and proper disposition of candidates

REQUIRED QUALIFICATIONSSkills/Abilities and Knowledge

Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.

Critical thinking and analytical skills

Ability to prioritize and organize effectively

Ability to maintain confidentiality of information

Excellent communications skills

Ability to maintain confidentiality of information

Ability to analyze and interpret data to identify trends

Strong knowledge of recruitment trends and technologies

Strong knowledge of staffing and employment practices

Ability to work independently

Proficiency with MS Office

Education

Bachelor's degree preferred

Related Work Experience2-3 years recruitment experience

High volume recruitment experience preferred

WORKING CONDITIONSIn Office (Not Remote)Business Casual Office Environment

Occasional Travel may be required HRC355 337012 337012

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