Manager, Market Representation

JOB SUMMARY The Manager, Market Representation, under the leadership of the Senior Manager, Market Representation, will support the Market Representation and Dealer Development goal of continued and consistent development of a strong dealer network. The Manager will manage 1) market representation functions and 2) franchise network and Toyota Dealer Agreements.

The Manager also will take action to enhance cross-functional coordination and expand internal communications.

ESSENTIAL FUNCTIONSManage and analyze multiple point dealership transactions including, processing buy/sell agreements, letters of intent (LOIs), Open Points, Major and Minor Ownership changes to include all types of entity structures, de-duals, d/b/a changes, relocations, URL changes, renewals of franchise agreements, proposed changes in general managers, facility actions, and any and all actions that affect Toyota Dealer Agreements (“TDA”) to insure compliance with Toyota Motor Sales (“TMS”) and Gulf States Toyota (“GST”) policies and procedures.

Coordinate with Area General Managers and District Teams to develop individual dealer action plans to correct existing compliance deficiencies.

Interpret and apply Toyota Market Representation Policies and Procedures.

Fully manage, coordinate and communicate market representation actions with dealers and within GST and TMS.

Lead work sessions with dealers, attorneys and CPAs during the management of assigned Market Representation proposals and the impact on the TDA.

Key communicator/Lead with Area Teams.

Analyze existing markets and business opportunities and dealer performance and develop market representation standards, goals, and plans.

Travel to Area Team Meetings to provide updates on Market Representation policies and activities.

Attend Succession Planning sessions with assigned dealers and members of the Dealer Development team.

Provide on-site dealer contact in assigned Areas for more complex transactions and proposals.

Coordinate with various Motor Vehicle Commissions to ensure that Market Representation actions comply with state laws.

Evaluate Dealer Holding Company Ownership compliance as it relates to required ratios, profitability and performance.

Maintain solid understanding and problem solving for shared systems including:

Market Smarts, Market Master On-line, Toyota Workout and Smart

View.

Prepare required reports for submission to GST management and TMS.

Develop and manage any Ad Hoc reporting and special project management as needed.

Provide excellent customer service to our Dealer network and Field Team Associates.

Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.

Review and follow data privacy practices, policies, and guidelines. Other duties may be assigned. Support market study activities for assigned areas.

Support multiple owner and Level II compliance and performance.

Work with Business Management to analyze and support profitable and financially healthy dealership entities.

SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities

QUALIFICATIONS Education and Experience requirements:

Bachelor’s degree from a four-year college or university; or five to eight years related experience and/or training; or equivalent combination of education and experience.

Demonstrated leadership, team building, planning, and coordination skills.

Demonstrated analytical and administrative skills.

Is dealer focused, partner effectively with dealers.

Is able to promote, coordinate, and support change.

Is able to communicate effectively – orally and in writing.

Is able to develop and manage GST financial and productivity measures.

Is able to thrive in a multi-tasking environment.

Is able to routinely travel overnight on business.

Is able to understand basic dealership accounting and financial practices.

Problem solving to find acceptable solutions to complex challenges.

Able to effectively present to small and medium size groups.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONSValid Driver’s License Required.

PHYSICAL REQUIREMENTSThe physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day; and frequently access, input, and retrieve information from the computer and other office productivity devices.

The associate is regularly required to move about the office and around the corporate campus. The associate is occasionally required to travel to other sites, including out-of-state, where applicable, for business. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While the job is generally performed in an office environment, the associate is occasionally exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions.

The noise level in the office environment is typically quiet, but the associate may be occasionally exposed to loud noise levels. TRAVEL REQUIREDMinimal travel is required for this position (up to 20% of the time and on a domestic basis).The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment.#LI-HM1

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