Senior Training and Curriculum Development Specialist-Sys Ops

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government I.

T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation governmental operations that improve the citizen experience every day.

But we can't do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We're changing the face of I.

T. - from our diverse staff to the end-products we develop. And we're excited to expand our team. Are you ready to be a transformer?

Responsibilities

Plans, develops, and implements technical product or system training programs for customers, and/or employees, and field support personnel. Technical training may include standard, repeatable modules, customized and new product modules. Obtains information from customer and technical organizations, engineering, software, and product requirements to prepare training programs; prepares lesson plans and training materials; designs product demonstrations; develops course content; determines methodology; and coordinates the development of training aids.

Conducts training sessions, demonstrations, and develops criteria for evaluating effectiveness of training activities. Requires prior technical subject matter knowledge and experience. May administer tests. May include military trainers.

Obtain and maintain instructor qualifications IAW 39 l

OS SOPs that pertain to Instructor Responsibilities, Instructor Development Program, course curriculum and Course Administration. Develop and modify instructional materials (plans of instruction, lesson plans, student, and instructor handbook/instructions, test questions, and visual aids) for both in-residence courseware and/or non-resident on-line ADL courseware.

Augment and support the Government with the development and maintenance of the Expeditionary Communications curriculum. Augment and support other instructors with Expeditionary Communications course execution and/or during course exercises. Serve as exercise controller during Expeditionary Communications course exercises (if required).

Confers with management, employees, and clients to gain knowledge of work situations requiring technical training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.

Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.

Trainers are expected to have technical expertise in building virtual infrastructure servers e. exchange, proxy, and firewall.

Continuously revises lesson plans to ensure course material reflect product features, meet new training requirements and to keep technical information up to date.

Facilitates the execution of all training.

Performs other incidental and related duties as required and assigned.

Qualifications/Experience

High School with 6 - 9 years (or commensurate experience).

Active Secret Security Clearance.

Cyber certification commensurate with Do

Dl 8570.1 m- l

AT Level II.

Proficient in MS Office Word, Power

Point, Excel.

Significant experience in software and hardware related communications to include servers, firewalls, proxy servers, network area storage devices, switches, and intrusion detection devices, preferably a mix of operational experience and developing course materials. 7+ years preferred

Experience with U.S. laws, Do

D policies, Air Force and ANG regulations, and NGB and state policies applicable to the processes outlined above, as well as with applicable automated systems, is highly desired.

Strong organizational skills and a confident, detail-oriented, customer-oriented, positive mindset will be a great asset to this position.

Extensive experience with VMWare ESXi server architecture.

Experience with Windows Server 2012, Window Server 2016, Windows10, and Windows 11.

Experience with Theater Deployable Communications (TDC) Systems Operations (FLEX/FCP) equipment.

Extensive experience with Mc

Afee Enterprise.

Extensive experience with Firewalls/Proxy Servers.

Extensive experience with various SAN Storage devices.

Solid understanding of various protocols to include DNS, DHCP, SNMP, SMTP, UTP, TCP/IP.

Ability to perform complex network troubleshooting and resolve programming errors and equipment malfunctions.

Desired Qualifications

Associate Degree or higher.

Instructor Methodology Course (IMC) or Basic Instructor Course (BIC) certificate.

Instructional Systems Design (ISD) or Analyze, Design, Develop, Implement, and Evaluate (ADDIE) certificate.

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