Overnight Inbound Operations Team Leader

Location:

2235 Springfield Ave, Vauxhall, New Jersey, United States, 07088-1100

ALL ABOUT TARGETAs a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.

At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT GENERAL MERCHANDISEExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, instock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store.

This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with the:

Knowledge of guest service fundamentals and experience building a guest first culture on your team

Knowledge of retail business fundamentals including:

department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals

Skills in process improvements and workload efficiency

Experience leading a team of hourly team members including:

skills in interviewing, developing, coaching, evaluating and retaining talent

As an Inbound Operations Lead, no two days are ever the same, but a typical day will most likely include the following responsibilities:

Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard

Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement

Be an expert of operations, accuracy and efficiency

Utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open

Create a scheduling plan in partnership with your ETL based off of monthly and weekly business workload and guest traffic

Work a schedule that aligns to guest and business needs (this may include early morning, evening, overnight shifts and weekends)Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve

Enable a consistent experience for our guests by ensuring product is in stock and available

Lead and follow-up on organizational and operational change

Evaluate and recommend candidates for open positions and develop a guest-centric team

Establish clear goals and expectations and hold team members accountable to expectations

Lead team onboarding and learning

Lead and coach the team to ensure accuracy and efficiency in all inbound processes

Close knowledge and skill gaps through training and experiences

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment

If applicable, as a key carrier, follow all safe and secure training and processes

Address store needs (emergency, regulatory visits, etc.)Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

All other duties based on business needs

WHAT WE ARE LOOKING FORWe might be a great match if:

Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests

Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do

You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Operations Lead. But there are a few skills you should have from the get-go:

High school degree or equivalent

Must be at least 18 years of age or older

Previous retail experience preferred, but not required

Lead and hold others accountable

Learn and adapt to current technology needs

Work independently and as part of a team

Manage workload and prioritize tasks independently

Welcoming and helpful attitude

Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

Access all areas of the building to respond to guest or team member issues

Interpret instructions, reports and information

Accurately handle cash register operations

Climb up and down ladders

Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds

Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary*This is an overnight position

Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.