Clinic Administrator, Thurston Medical Clinic

Clinic Administrator – Springfield, Oregon!

Are you looking for a place to call ‘home’ where you can truly make a difference? Do you long for the perfect blend of community and career? Thurston Medical Clinic has been established in the community since 1994. This fully staffed practice boasts an environment where passion and innovation are encouraged!

It is a busy and well-established practice caring for all ages, with a focus on ensuring the highest patient level outcome. We are recognized by the State of Oregon as a ‘Patient Centered Medical Home’ and work closely with their community partners.

Our growing group practice, Thurston Medical Clinic, is seeking an experienced Clinic Administrator to assume the leadership role of our Primary Care and Endocrinology clinics. These busy practices have 2 physicians, 1 endocrinologist, and 3 PA’s/Nurse Practitioners combined.

In addition, there are 14 front and back-office staff, including 1 lead/supervisor, who will also report to the manager.

As our current Clinic Administrator transitions to another role within our company, they will be present to assist with the onboarding of our new team member!

Your responsibilities will include effective supervision of all providers and office staff, ensuring prompt and courteous services to our patients. You will oversee daily operation of the clinic to include maintenance of performance standards, schedules, implementation of the medical billing system, oversight of third-party reimbursements, physician billing, collections, contract administration, and management reporting.

You will also be responsible for adherence to HIPAA policies.

Supervisory experience is required for this position; healthcare management experience would be ideal. We are seeking someone who is confident in their abilities and who will come up-to-speed quickly. A creative problem solver and good manager of professional staff is essential.

This position reports to the Regional Administrator who is also based in Eugene.**In your cover letter please share your management style and comfort level supervising physicians. Also indicate your interest level in relocating to Springfield if you are outside the area.

Schedule:

Monday – Friday, 8am – 5pm

Benefits:

We offer a competitive wage and benefits package, and on top of this, you will work with a talented group of providers, professionals and co-workers who are dedicated to the highest standards of quality care. The family of providers within Praxis Health value those we provide for, and we value our employees.

We offer:

Medical, Dental, Vision with In-Network & Custom Network discounts401(K) with discretionary employer match

Paid Time Off

Free clinical diagnostic laboratory testing performed in house

Bonus Opportunities

Great work-life balance with a flexible work schedule

High degree of comradery More about Thurston, Oregon:

Thurston is a great little town! It’s got that off-the-beaten track, locals-only, undiscovered territory kind of charm. Endless outdoor and indoor activities such as skiing, hiking, live music, farmers markets, ice skating, and apple picking mean there’s always something to do in Thurston.

And you’ll always have amazing company, as Thurston is a bustling tight knit community with friendly neighbors. Only minutes from neighboring towns of Eugene and Springfield, Thurston has a lot to offer!

Essential Job Functions:

Collaborates with the Regional Administrator on development, implementation and training related to clinic goals, policies, procedures, mission, and work standards.

Coordinates and evaluates daily operations. Recommends procedures, treatments or other course of action to assist staff.

Management of all clinic staff.

Establishes and maintains communication as the liaison between employer, providers, staff and patients.

Participates in the development of quality improvement processes.

Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.

Monitors and evaluates patient care by observing and guiding staff performance according to clinic standards of care, policies and procedures.

Ensure adequate staffing levels through timely and effective recruitment.

Delegation and monitoring of all office responsibilities.

Effective and timely staffing, training, and evaluating employees.

Guides employee actions by researching, developing, writing, and updating office policies, procedures, methods, and guidelines.

Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.

Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate e-mail updates.

Work with other supervisors, managers, physicians, staff and the regional administrator to facilitate cross-training and ensure inter-department communication and cohesion.

Provides daily intervention and resolution of problems by responding to physician and patient complaints.

Assumes responsibility for patient, provider and staff satisfaction. Ensures the delivery of quality and efficient patient care by all staff.

OSHA coordination and ensures the clinic remains compliant with regulations.

Other duties may be assigned.

Education:

Bachelor's (Preferred) MHA or MBA, or MS in health administration or business administration (Preferred).Experience:

5 – 7 years of experience in the administration of a clinic.2 or more years of Electronic Health Record experience preferred.

Accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational skills and communication skills; the ability to work with other department managers and supervisors; experience with management of staff; Ability to manage workload and empower others.

Praxis Health is the Pacific Northwest’s leading independent healthcare network, providing the highest levels of individualized patient care.

With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

It all starts with putting patients and families at the forefront. Our efforts focus not only on providing exceptional patient care when it is needed, but also on the wellness services and community outreach that engage and empower the people we serve to take charge of their health.

All delivered by a team of mission driven physicians, employees and administrators – the best minds and the biggest hearts – to help ensure the safest, highest quality of care for all.

For more, please click here:

https://youtu.be/MrNWtn42prYManual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sittingfor extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to50 pounds.

Stress can be triggered by multiple staff demands and deadlines.

Praxis Health Equal Opportunity Statement

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.