Systems Specialist

Mecklenburg, NC

Securitas Electronic Security

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POSTED ON: 06/02/2023

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.

With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

Assist with maintenance of all hardware and software related to Alarm, Video and Card Access Monitoring Environments at the Kansas City MO facility, and to the extent possible at the Charlotte NC facility.

Assist with preventive maintenance and software/hardware upgrades as required:

Alarm Monitoring Application, SQL database and Client upgrades

Alarm and Receiver software updates as released

Server and PC hardware refreshes

Video Application Services

Card Access Application services

Provide supporting documentation, planning assistance, and on-site support for all Disaster Recovery tests.

Assist as needed working with customer account IT and technology vendors to implement new technologies and maintain or troubleshoot existing services

Interface with suppliers as needed for:

New product rollouts

Continuing support of critical Monitoring Center life safety systems

Development of new features or services

Support the customer onsite personnel with regards to:

Alarm Monitoring Application setup, programming, and database maintenance

Alarm panel programing and user profile structure

Video application configuration and database structure

Perform health checks of DVR’s / Cameras / Switches

Assist with development and testing of new equipment and products.

On-Call Support

Rotating on-call schedule

Job Requirements:

High School Diploma / GED required2 years supporting Electronic Security Systems

Alarm Monitoring Application or other equivalent system experience is ideal

Alarm Panel experience a plus

Video Systems Environment Application Services

Experience with Alarm Receivers

Card Access Applications

Experience with Windows / Linux Operating System updates to servers

Preferred Experience:

Verint Video

Hanwa IP camera certified

IT network operations

Securitas Technology offers comprehensive benefits including:

Highly competitive salary

Company training and industry leading certification program

Medical, Dental, Vision, and Life Insurance

Company Paid Short Term and Long-Term Disability

401K with 60% Match up to 6% of salary

Paid vacation, holiday and sick time

Educational Assistance

Exceptional growth opportunities

Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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