Warehouse Technician Sr Specialist
Nashville-Davidson, TN
QTC Management, Inc.
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Job Summary:
Performs a variety of routine activities in support of the Rapid Site Deployment (RSD) team. Responsible for the shipping and receiving of Clinic in a Box (CIB) sets and Information Technology (IT) Go Boxes. Orders and maintains inventory of needed supplies and equipment.
Gathers, collects, records, tracks and verifies data and information from multiple sources.
Essential Duties and Responsibilities:
Provide logistical support to the RSD team
Responsible for coordination of shipping and receiving complete CIB sets and IT Go Boxes to event sites including tracking and stocking of supplies as needed
Order and maintain all RSD supply inventories including completion of inventory sheets for CIBs before shipping, inventory returning CIBs and restock and build CIBs as necessary
Perform operational checks on equipment to ensure functionality
Process claims with shippers on damaged/missing shipments in a timely manner
Track and analyze missed shipments to ensure they do not occur again
Respond to customer inquiries and refer to appropriate personnel if unable to handle
Perform other duties and responsibilities as assigned
Competencies:
Ability to move containers with wheels up to 120 lbs
Knowledge of electronic shipping (e.g., Fed
Ex, UPS, etc.)
Excellent customer service, organization and follow-through skills
Excellent verbal and written communication skills
Ability to excel at details, multi-task, and work with a high sense of urgency
Exceptional interpersonal skills and desire to work in a fast-paced environment
Must be self-motivated
Working knowledge of MS Office (Outlook, Word, Excel, Power
Point)
Knowledge of office equipment (Fax, Printer, Copier, etc.)
Education and/or Experience:
(includes certificate & licenses)
High School Diploma or GED
5 years of Related shipping and receiving experience, Medical logistics experience preferred
Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities.
Management reserves the right to add or change the duties of this position as required at any time.
QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
Experience
Required5 year(s): Related shipping and receiving experience, Medical logistics experience preferred Education
Required
High School Diploma or better
GED or better
Skills
Required
MS Office
Verbal Communication
Written Communication
Behaviors
Preferred
Team Player:
Works well as a member of a group
Dedicated:
Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Self-Starter:
Inspired to perform without outside help
Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)