Warehouse Technician Sr Specialist

Nashville-Davidson, TN

QTC Management, Inc.

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POSTED ON: 06/07/2023

Job Summary:

Performs a variety of routine activities in support of the Rapid Site Deployment (RSD) team. Responsible for the shipping and receiving of Clinic in a Box (CIB) sets and Information Technology (IT) Go Boxes. Orders and maintains inventory of needed supplies and equipment.

Gathers, collects, records, tracks and verifies data and information from multiple sources.

Essential Duties and Responsibilities:

Provide logistical support to the RSD team

Responsible for coordination of shipping and receiving complete CIB sets and IT Go Boxes to event sites including tracking and stocking of supplies as needed

Order and maintain all RSD supply inventories including completion of inventory sheets for CIBs before shipping, inventory returning CIBs and restock and build CIBs as necessary

Perform operational checks on equipment to ensure functionality

Process claims with shippers on damaged/missing shipments in a timely manner

Track and analyze missed shipments to ensure they do not occur again

Respond to customer inquiries and refer to appropriate personnel if unable to handle

Perform other duties and responsibilities as assigned

Competencies:

Ability to move containers with wheels up to 120 lbs

Knowledge of electronic shipping (e.g., Fed

Ex, UPS, etc.)

Excellent customer service, organization and follow-through skills

Excellent verbal and written communication skills

Ability to excel at details, multi-task, and work with a high sense of urgency

Exceptional interpersonal skills and desire to work in a fast-paced environment

Must be self-motivated

Working knowledge of MS Office (Outlook, Word, Excel, Power

Point)

Knowledge of office equipment (Fax, Printer, Copier, etc.)

Education and/or Experience:

(includes certificate & licenses)

High School Diploma or GED

5 years of Related shipping and receiving experience, Medical logistics experience preferred

Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities.

Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Experience

Required5 year(s): Related shipping and receiving experience, Medical logistics experience preferred Education

Required

High School Diploma or better

GED or better

Skills

Required

MS Office

Verbal Communication

Written Communication

Behaviors

Preferred

Team Player:

Works well as a member of a group

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter:

Inspired to perform without outside help

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

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