Customer Delivery Representative

Polk, IA

Lube-Tech

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POSTED ON: 06/02/2023

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Lube-Tech provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2023 USA Great Place to Work certified company:

A position that is:

Hourly, Full time, Mon-Fri

With top-tier benefits starting DAY ONE including:

Medical, dental, and vision

FSA/HSA options

Paid parental leave, voluntary accident, critical illness, hospital, supplemental life insurance, and employer-paid short-term and long-term disability and life insurance

401(k) with a company match

100% Mental Health Coverage Option

Pet Insurance Benefits

Fertility Coverage

Tuition reimbursement

15 Paid Days Off

10 Paid Holidays

Profit Sharing accelerated by YOUR performance

Exclusive role benefits:

Stylish company provided uniforms and personal protective equipment

Driver locally and be home every night!

Paid comprehensive on-the-job training

A well-maintained fleet, with an average truck year of 2018

HOW YOU WILL CONTRIBUTE TO OUR TEAM (Overview & Key Responsibilities):

The Driver / Customer Delivery Representative will professionally operate equipment to deliver inventories of Lube-Tech to customers in a cost efficient, safe, courteous and timely manner. The Customer Delivery Representative is involved in customer service issues, ensuring the delivery meets the customer’s needs.

The Driver will manage the security and quality of Lube-Tech materials while loading and unloading of trucks, and delivering to customers

Safely and accurately deliver products to customers on time

  • Portrays a positive company image through attentive customer service and professional appearance, positive interaction and high work-ethic

Act as an ambassador of Lube-Tech while driving and with each and every customer, to uphold the professional company reputation ensuring all customer needs are met.

Maintain current driver’s license with appropriate endorsements and medical card

Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations

Manage your driving records, maintain logbook, perform Pre/Post Trip inspections and document defects

Build relationships with customers through friendly attitude when delivering

Work with customers to maintain delivery schedules

Become familiar with customer operations to anticipate their needs and expectations

Communicate with dispatch regarding any changes or requests from customers

Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs

Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle

Maintain safety materials, organized on truck to simplify future delivery process and report all safety defects to appropriate personnel immediately

Verify documents are complete and submitted at the end of every shift

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education:

High school diploma/GED equivalent

Experience/Training:

Meets all D.

O.T. qualifications in accordance with the Federal Motor Carriers Safety Regulations, Title 49 Code of Federal Regulations.

No more than 3 moving violations in the last 36 months or 2 in the last 12 months

No DWI or DUI in the past 5 years

No Key crashes in the past 12 months or no more than one key crash in the past 36 Months. Key crashes include but are not limited to:

rear end, lane change, intersecting and or loss of control.

Prefer 1-2 years driving experience and good customer service skills.

Licenses/Certificates:

Class A license; clean safety record; medical card

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

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