Medical Records Specialist 2

Job Summary

The Medical Records Specialist is responsible for receiving, researching, and responding to all medical records requests and subpoenas in compliance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Responsible for the confidentiality of patients’ Protected Health Information (“PHI”).

Essential Functions and Responsibilities include the following:

• Maintain workflows/department reports/e-mails by reviewing and completing medical records requests and/or subpoenas from various requestors; Index all incoming and outgoing records and subpoena requests in document imaging system; Prepare Custodial of Records certifications and affidavits of medical records, if necessary
• Maintain and manage the Assignment Of Benefits workflow by entering required data into billing database and indexing to appropriate accounts
• Compile records for production by Legal Department
• Amend medical records as needed
• Maintain telephonic communications and appropriate follow-ups with records requestors
• Assist in remedial training and cross-functional efforts
• Other duties as assigned

Additional Job Requirements

• Regular scheduled attendance
• Indicate the percentage of time spent traveling - 0%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience
• 2-3 years of medical records work experience, specifically management and record requests; required
• Knowledge of medical and billing terminology; required
• Knowledge of federal and state rules and regulations regarding HIPAA; required

Skills

• Strong organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
• Strong written and verbal communication skills
• Dependable and self-motivated
• Ability to be a team player with a professional attitude
• Intermediate customer service and phone skills

Computer Skills

• Proficient Microsoft Office, including Word, Excel, and Outlook

Certificates, Licenses, Registrations

• None

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)