Service Coordinator
San Bernardino, CA
WORK WITH YOUR HANDZ
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$30 - $40 / HOUR
We are hiring a Lead Dispatcher!!
We are proud that our growth and expansion has seen us become one of the local leaders in plumbing services, and our team needs to grow in order to continue to serve our growing customer base. We're seeking professional, motivated, and experienced dispatch professionals to join our team and help us continue in our mission of offering great service and outstanding prices.
You must have experience dispatching for a plumbing, heating or electrical company!
What can we do for YOU?
Provide stability.
A company culture that pays close attention to its employees.
Continuous trainings
Competitive Benefits and pay.
Company Events
Birthday recognition
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
401KLife Insurance
PTO
Birthday Off
Pay ranges from $30 - $40/hour!
Responsibilities of our next Lead Dispatcher:
Learn the business and learn how to prioritize a schedule
Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
Ability to work independently.
Participate in daily huddles and training so that you grow and develop as aprofessional.
Scheduling and dispatching techniciansto appropriate work ordersaccording to predetermined schedules, customer requests or immediate needs
Relaying information such as progress of the technician to managers and customers
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules
Preparing work orders for technicians
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information Requirements for our next Lead Dispatcher:2 year of Dispatching experience required
Experience in a residential home service setting MANDATORY
Scheduling experience preferred
Proficient computer knowledge competent; good typist and proficient with phone systems
Detail-oriented and organized
Excellent written and verbal communication skills
Ability to handle challenging situations with ease and empathy
Excellent ability to multi-task
All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer.