Service Coordinator

San Bernardino, CA

WORK WITH YOUR HANDZ

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POSTED ON: 06/02/2023

San Bernardino, CA

$30 - $40 / HOUR

We are hiring a Lead Dispatcher!!

We are proud that our growth and expansion has seen us become one of the local leaders in plumbing services, and our team needs to grow in order to continue to serve our growing customer base. We're seeking professional, motivated, and experienced dispatch professionals to join our team and help us continue in our mission of offering great service and outstanding prices.

You must have experience dispatching for a plumbing, heating or electrical company!

What can we do for YOU?

Provide stability.

A company culture that pays close attention to its employees.

Continuous trainings

Competitive Benefits and pay.

Company Events

Birthday recognition

Benefits:

Medical Insurance

Dental Insurance

Vision Insurance

401KLife Insurance

PTO

Birthday Off

Pay ranges from $30 - $40/hour!

Responsibilities of our next Lead Dispatcher:

Learn the business and learn how to prioritize a schedule

Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.

Ability to work independently.

Participate in daily huddles and training so that you grow and develop as aprofessional.

Scheduling and dispatching techniciansto appropriate work ordersaccording to predetermined schedules, customer requests or immediate needs

Relaying information such as progress of the technician to managers and customers

Speaking with supervisors or customers to resolve problems, requests for services or equipment

Preparing daily work such as schedules

Preparing work orders for technicians

Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information Requirements for our next Lead Dispatcher:2 year of Dispatching experience required

Experience in a residential home service setting MANDATORY

Scheduling experience preferred

Proficient computer knowledge competent; good typist and proficient with phone systems

Detail-oriented and organized

Excellent written and verbal communication skills

Ability to handle challenging situations with ease and empathy

Excellent ability to multi-task

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer.

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