Sales Associate Fleet
Shelby, TN
AutoNation Nissan Memphis
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Overview:
Position Overview
The Fleet Sales Associate has the opportunity to identify, consult and sell vehicles to fleet account customers. This role will work within the business community and local government agencies to build relationships and drive vehicle purchase programs in a business-to-business environment.
The goal is to create an exceptional vehicle-buying experience to build customer loyalty and referral business to Auto
Nation.
Who Would I Interact With?
This position interacts daily with business prospects, current customers, Sales Managers, other Sales Associates, Financial Services
Manager and Service Associates, just to name a few.
What are the day-to-day responsibilities?
Developing prospects for potential fleet business
Cold-calling prospects to build relationships and determine vehicle needs for their business
Following-up as needed prospects to develop fleet accounts
Using a consultative selling process to match the best vehicle to the Customer needs
Creating a great vehicle delivery experience for the Customer
Following up with fleet customers to ensure satisfaction and continued loyalty
Setting and achieving targeted sales goals
Gaining superior product knowledge to effectively help Customers
Transition Customers to the Service Department to support their ownership experience
Providing an exceptional Customer experience to drive loyalty
How will I know if I am successful?
The performance of a Fleet Sales Associate is measured by achieving:
Targeted prospect conversions to fleet accounts
Targeted unit sales and profit
Targeted Customer Satisfaction Index
What are the requirements for this job?
High School diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior business-to-business sales experience preferred but not required
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Experience and desire to work with technology
Valid in-state driver’s license and have and maintain an acceptable, safe driving record
What are the opportunities for career growth?
Our Associates have many choices for career growth and development after success in a Fleet Sales Associate role. Opportunities may include:
Fleet Sales Manager
Financial Services Manager
Service Advisor